cyberbullying.us   "I think that it is not right and that people need to have respect for other people as in the saying treat others how you would like to be treated. The people that do bully people just want to show of how much bigger and cooler they think they are. Bullying isn't just threatening or any thing else, it is spreading rumors and like sending mean messages with threats in them. If that does happen you should either block their email address, save them and call a local police to come and read it (they could serve time for hate mail). But one of the things you should not do is RESPOND TO THE HATE MAIL!" (11 year-old girl from Tennessee)
...identifying the causes and consequences of online harassment
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February 18, 2010

Can Schools Discipline Students for Creating a Mean Facebook Page About a Teacher?

by @ 11:22 am. Filed under education, facebook, law, myspace, policy, privacy, response, school

There have been a few high profile cases recently reviewed by the courts, and summarized in the media, where students have sued their schools arguing that discipline they received as a result of improper online speech was a violation of their First Amendment right.  The most recent case involved a former Florida high school student, Katherine Evans, who created a Facebook page called “Ms. Sarah Phelps is the worst teacher I’ve ever met!” and encouraged other students to “express [their] feelings of hatred.”  Evans was suspended for three days and removed from her AP classes under a policy prohibiting the bullying and cyberbullying of staff.  With the help of the American Civil Liberties Union, the student sued the principal.  Judge Barry Garber ruled in favor of the student, saying the school overstepped its authority in disciplining Evans.

Two other recent cases involved similar facts.  In 2005, 17-year-old Justin Layshock created a “nonthreatening, non‐obscene parody profile making fun of the school principal.”  While the school’s disciplinary action (10 day suspension) was initially upheld in a 2006 hearing, the judge in the case later reversed himself, saying the school went too far.  In February of 2010, the 3rd U.S. Circuit Court of Appeals weighed in and agreed.  In 2007, a 14-year-old student from Pennsylvania was disciplined for creating a profile calling her principal “a sex addict and pedophile.”  In this case, the court upheld the actions of the school.  These differing opinions seemingly left everyone wondering what the standard really is.  But in all of these cases, it came down to whether or not the speech resulted in a substantial disruption at school.

Sameer and I discuss the issue of student speech quite often in our workshops for educators, because it is such a tricky matter.  And we hear many examples where students create inappropriate profiles online directed toward other students or staff.  In fact, earlier this week a mother called me to seek my assistance in helping to remove a Facebook page that her son had created disparaging a teacher at his school.

It is important to acknowledge that students certainly do have free speech protections under the First Amendment to the U.S. Constitution.  It must be noted, however, that when at school, student speech can be restricted much more than if the student was not physically on campus.  A large body of case law has established that schools can discipline students, and restrict their speech at school, as necessary to maintain an appropriate learning environment (see, for example, Bethel School District v. Fraser, 1986 and Hazelwood School District et al. v. Kuhlmeier et al., 1988).  To be sure, case law has also focused on limiting the ability of educators to restrict speech to only that which occurs on school grounds (see Thomas v. Board of Education, Granville Central School District, 1979).

That said, technology has once again created gray areas with respect to these principles.  What about student speech that occurs away from school but that clearly has some impact on the school?  For example, what if a student creates a web site, from home, using their own personal computer, where they harass a student or criticize a staff member?  This is off-campus speech that clearly affects the school.  While there has been some inconsistency, the courts have generally ruled that in order for educators to intervene in off-campus incidents, they must demonstrate that the speech or behavior caused, or has a great likelihood of causing, a substantial disruption at school.  Just because a teacher or administrator is upset by student speech that occurs off-campus, it doesn’t give them the authority to formally discipline the student(s) involved.  To be sure, school officials ought to contact the parents of the offending party and explain to them the problems with such speech (and hopefully, the parents will take care of it from there).  Moreover, even though the school’s proverbial hands might be tied, the target of the harassing off-campus content has the ability to pursue civil remedies for defamation, intentional infliction of emotional distress, or false light.  The point is that there are other ways to make sure the student responsible will be held accountable.

I have to say that I am concerned by the media attention given to these cases because I am afraid that schools will get the wrong impression and interpret these rulings as evidence that they cannot take actions in any incidents that occur away from school.  And this is simply just not true.  In all cases they have the right to take informal action (calling parents, talking to the students involved, expressing dissatisfaction with the behaviors, an extracurricular sanction such as a temporary ban from participating in a sport or club, or capitalizing on the teachable moment by educating the school body about appropriate discourse).  If they can demonstrate a clear link to a substantial disruption at school, they can definitely take more formal actions.  Schools generally get into trouble when they respond with knee-jerk formal reactions (long-term suspensions or expulsions) without carefully considering all of the facts of the case.

In short, students do have the ability to engage in free speech, but when that speech significantly interferes with the school’s ability to provide a safe and secure learning environment for its students, it falls within the reach of a school’s disciplinary arm.  These issues are discussed in more detail in our book and a paper we have forthcoming in the journal Preventing School Failure.  We also have a fact sheet that details more of the legal and policy implications of these and other rulings.

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February 8, 2010

Identifying anonymous or pseudonymous cyberbullies in civil suits

by @ 11:39 am. Filed under civil, law, response

Though we focus on youth, we have had an increasing number of adults who call and email us asking for help regarding their own cyberbullying victimization experiences.  Some of the stories we hear are extremely tragic and horribly malicious.  Many times, we are at a loss for words that might help based on the fact that Internet Service Providers and Content Service Providers historically have not turned over subscriber (perpetrator) records in response to complaints from targets.  This recent article, though, may portend an encouraging change.  Specifically, a New York attorney (Steven Wagner) last year specifically argued that a model who was anonymously defamed online deserved to know the identity behind those insults so that he or she could be sued for defamation.  A Manhattan judge agreed and ordered Google to turn over that information so that the plaintiff and victim could proceed with a civil claim.  Following this ruling, victims of online harassment and defamation of character seem to have new hope that the legal system will help them uncover those who bully under the cloak of anonymity or pseudonymity in cyberspace.  It will be interesting to see how this plays out in other cases….

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January 27, 2010

Social Norms and Cyberbullying Among Students

by @ 10:46 am. Filed under prevention, private school, public school, response, school, sexting, teens, tweens

As I mentioned in my cyberbullying and sexting comments at the National Crime Prevention Council Circle of Respect event two weeks ago, “social norming” continues to bear relevance for dealing with cyberbullying at schools, and I’d like to flesh it out some more since I am a big fan of the concept.  Basically, youth tend to do what others are doing - largely in order to fit in, as they try to figure out who they are and what they stand for.  As they survey the landscape of trends in behaviors and attitudes, they pick up on what is seemingly accepted, endorsed, and done among their peer group.  This influences them consciously or subconsciously, and they then naturally tend to jump “on board” and act similarly in thought, speech, or action.  For example, if an adolescent high school freshmen is told he can’t hang out with friends after Friday night football games because that’s when “everyone” parties and gets drunk, he might begin to view that behavior as commonplace and therefore acceptable.  He may therefore be more inclined to do the same, since it seems “normal” and “known” behavior.

How does this related to reducing online harassment among elementary, middle, and high school students?  Social norming has to do with modifying the environment, or culture within a school, so that appropriate behaviors are not only encouraged, but perceived widely to be the norm.  That is, schools must work to create a climate in which responsible use of Facebook and instant messaging programs (for example), is “what we do around here” and “just how it is at our school and among our students.”  This can occur by focusing attention on the majority of youth who do utilize computers and cell phones in acceptable ways.  If I told you that one in five teenagers are cyberbullied, you wouldn’t focus on spreading that fact around your student body.  Rather, you would reframe and reconceptualize that research finding, and then create cool and relevant messaging strategies emphasizing that the vast majority of your students are using Internet technologies with integrity, discretion, and wisdom, which would hopefully motivate or induce the remainder to get “on board.”  Ideally, the remainder would desire to fit in, would desire to be like everyone else, and would feel an informal compulsion to stop cyberbullying others and start doing the right thing.  Based on this, you can also see how social norming can be used to address sexting.  You can also see how the shaping of social norms is directly related to modifying the overall school climate or culture.

Spending too much time painting cyberbullying in alarmist colors may encourage more youth to act in similar ways, since those youth will perceive the act as “normal” and that “everyone is doing it.”  Are you doing social norming at your school?  In what ways has it worked?  In what ways has it not been as successful as you would have liked? The Cyberbullying Research Center is actively studying its utility, and will keep you updated on what we find.

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December 17, 2009

Cyberbullying on Wiki Sites

by @ 1:09 pm. Filed under presentation, prevention, response, wiki

Recently, I spoke about cyberbullying on Wiki-type sites at the annual Answers.com conference in Atlanta, Georgia.  Let me first say that the Answers.com community (employees of the company and volunteer supervisors and contributors) is top-notch.  I absolutely loved being with them, witnessing their contagious passion for improving user experience on the site, and hearing their vision for the future.  They were wonderful, highly-motivated, kind-hearted, and very, very smart.

Many people who don’t actively contribute in Web 2.0 user communities such as Answers.com don’t realize that cyberbullying is a nontrivial problem in these settings.  Apart from spamming and general harassment, Wiki-based communities also have to wrestle with: Flaming (angry and insulting interaction between users); Trolling (posting controversial, inflammatory, irrelevant messages to provoke other users into an emotional response); Blanking (deleting a good answer in its entirety); Vandalizing (spoiling the quality of user contributions or pages); and Misadvising (providing incorrect or harmful answers to another’s question(s)).

After going through a number of examples of cyberbullying on Answers.com, I provided them with an evaluative rubric I created through which they could filter problematic content or pages or posts they saw.  This would allow them to make distinctions as to what is cyberbullying, and what is not - and then respond accordingly.  They have (and are continuing to implement) technological solutions to problem behaviors on the site, but I shared with them a variety of site-specific social solutions that I believe can help promote community self-regulation and the maintenance of a warm, inviting culture for new and existing users.  The presentation was very well-received, and I look forward to working with them further as they continue to grow and expand.

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December 14, 2009

Cyberbullying and the Right to Feel Safe at School

by @ 1:43 pm. Filed under law, prevention, public school, response, school, youtube

Evidently, the waters of cyberbullying case law are still murky.  Due to variability in opinions and perspectives across jurisdictions and adjudicators, clear precedent is still sometimes elusive.  Consider the following case from late 2009 from a California District Court (08-cv-03824, J.C. v. Beverly Hills Unified School District), in which an eighth-grader was cyberbullied through the posting of a YouTube video created by peers denigrating her as “spoiled,” “a brat,” and a “slut.”  The target tearfully reported this to her counselor, and indicated strongly that she was upset, humiliated, and did not feel able to go to class and focus on school.  The counselor discussed the matter with administration as well as with school district attorneys, classified the behavior as “cyberbullying,” and the offending girl who posted the video online was suspended for two days.  Her family decided to sue, and took the case to federal court on the grounds that her First Amendment right to free speech had been violated.

Even though extant case law seems to support corrective action if a target is unable to feel safe and supported to learn without distractions of harassment within a school environment, the federal judge in this case ruled that school authorities overstepped their bounds.  This decision was based on the fact that the school could not prove that the offending speech and actions caused a “substantial disruption” of school activities or goals.  Moreover, the ruling judge stated that “the court cannot uphold school discipline of student speech simply because young persons are unpredictable or immature, or because, in general, teenagers are emotionally fragile and may often fight over hurtful comments.”

This is particularly disconcerting to me.  The judge completely disregarded the emotional and psychological well-being of the target in this case, even though any adult who serves youth or works for the best interests of youth is taught that they must not view the internalization of harm in a critical manner, but must empathize with it.  That is, adults must not discount the reality of pain experienced by adolescents through their experiences with bullying or cyberbullying, because this casts blame on the victims themselves.  This small-minded mentality is, in part, why we have teenagers who kill themselves - because they feel that their viewpoint is not appreciated but rather trivialized and discarded.

Demonstration of “substantial [schoolwide] disruption” is a sufficient clause to uphold school discipline of cyberbullying behaviors that are initiated off campus.  However, it is not a necessary clause because there are other aggravating factors that impel student disciplinary sanction by schools.  One primary factor is the harm personally and subjectively experienced by victimized youth.  Without question, the ability of the victim in this case to learn in a safe and secure environment at school was substantially disrupted.  But apparently that wasn’t enough.

In essence, the judge asserts that the adolescent victim in this case - and others like her - should have tougher skin, and should not allow hurtful comments to bother her so much.  He summarily dismisses the gravity of her pain in one fell swoop, and bases his decision on an impersonal aspect of the case, rather than the very real, very visceral effect that cyberbullying had on a young girl.

Finally, the victim in this case is being denied the benefits of, and is subjected to discrimination under, a federally-funded educational program (the public school), which undermines her civil rights.  As such, I would not at all be surprised  if this case goes to the appellate level and is overturned.  In fact, I am hopeful that it will be.

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December 9, 2009

Sexting - education, research, and multidisciplinary prevention and response

Earlier this week, I participated in a Summit organized by the National District Attorneys Association and the National Center for the Prevention of Child Abuse with a variety of professionals in the child protection arena. While other attendees focused in on the problem of child sex trafficking, my small group concentrated on the phenomenon of sexting and self-exploitation.

To begin, none of us really like the term sexting because it’s a buzzword, and drastically overused, and because youth don’t use it in reference to what they are doing. However, we understand that the term has been largely embraced by politicians, legislators, and the mass media, and the traction it has gained will be beneficial in further commanding attention and marshaling resources from those in positions who can help.

We believe sexting refers to “youth rendering themselves vulnerable to emotional, psychological, and physical victimization through the posting and sending of sexually-explicit or sexually-suggestive text, images or video.” I’m pretty sure that covers everything that can be involved.

We don’t necessarily believe that sexting should be referred to as “self-exploitation” as that infers that the victims are fully cognizant, aware, and in support of what they are doing in harming themselves. It places blame on the victim, and renders subjective our perspective of the phenomenon. When youth participate in sexting and then that text, image, or video is circulated outside of its intended recipient (which, incidentally, could also be considered “cyberbullying”), that youth becomes a victim, and no characterization should take away from that.

Sexting is largely an adolescent development issue. This is because of neurophysiological immaturity that youth have, which prevents them from considering long-term ramifications of their actions. Coupled with the disinhibition that cyberspace communication provides, and the geographic distance afforded by computers and cell phones, it’s very easy for youth to act unwisely and participate in this phenomenon. All of this said, we also realize that we (as adults) have a responsibility to step in. I think about the doctrine of in loco parentis, where we (e.g., the government, in the case of the legal professionals who gathered at this summit) have a legal responsibility to take on some of the functions and responsibilities of a parent to protect a child from themselves (i.e., from behavior that can lead to significant victimization). Finally, we must recognize that this issue is a nontrivial problem, and that it requires formal responses in conjunction with the informal attempts that have been made to curtail the problematic behavior.

We have to realize that sexting occurs along a continuum. This ranges first from what my colleague Nancy Willard calls “stupid teen” behavior - which is just part of adolescent courtship rituals and relationships in a time where cell phones, texting, and Picture Mail are practically ubiquitous. Most cases of sexting seem to fall under this category. Then we have problematic boyfriend/girlfriend relationships where there is a measure of abuse or dating violence that takes place. Third, we have sexting that involves intentional exploitation - blackmail, extortion, coercion, deception and trickery. This might, by the way, also be termed “compliant victimization” - which occurs after a period of grooming and the building of trust (forensic pediatrician Dr. Sharon Cooper shared that distinction with me at the Summit). An adult may be involved in these situations as well. Finally, we have what can be termed self-exploitation - which involves youth who brazenly and willingly flaunt and advertise themselves online in a sexual manner. This could range from a youth creating a social networking profile with various sexually suggestive images, videos, or text, to a youth actively prostituting herself in similar environments.

We believe that this can and should be dealt with through multidisciplinary teams that involve law enforcement (school liaison officers, local/state departments, and Internet Crimes Against Children units), child protective services workers and agencies, schools, mental health professionals, medical professionals like pediatricians and nurse practitioners, and social workers. The primary goal of prevention should be addressed through education/awareness efforts to school professionals, other youth-serving professionals, community and after-school organizations, faith-based organizations, NGOs, and of course parents and youth. This multidisciplinary team should be created at the local level, and - if and when done well - it should be shared with, and promoted by, organizations at the state level (such as the Department of Education, Department of Family and Child Services, and similar entities) to the rest of the state. This will then enable other local areas to model their own multidisciplinary team from the initial, pioneering local team. As an eventual consequence, teams will spring up - consisting of a variety of professionals who play a role in stemming the tide of sexting - all around a state, each uniquely positioned and equipped to combat the problem.

Prevention should also occur through formal research of sexting. We need to identify correlative and contributive factors to the problem. We need to empirically determine and assess the range of consequences that befall a victim of sexting. We need to find out - if possible - a demographic and personality profile of those most likely to participate, and whether their background, past, upbringing, and life experiences render them more susceptible than others. Finally, we need formal evaluation studies to uncover best practices in dealing with sexting that can be shared with stakeholders and other constituent organizations.

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November 6, 2009

Cyber-Mentors - an online anti-bullying support system of youth for youth

by @ 9:23 am. Filed under Web safety, education, mentors, prevention, response, teens, tweens

I really liked this article on “Cyber-Mentors”, a relatively new program from BeatBullying (based in the UK) that is gaining traction. Justin and I believe strongly in the power of older students and youth to provide guidance and advice to younger students as it relates to peer conflict (especially the online variant). Many of the mentors who participate in this program have experienced or witnessed cyberbullying, and are therefore in a unique position to offer counsel as they are personally and emotionally invested in helping the target of harassment in cyberspace. BeatBullying is working to become a 24/7 resource, and provide help to American youth as well; they currently work with hundreds of kids a week in a direct, physical capacity and thousands in a virtual capacity. They have recently elected Professor Tanya Byron to be their president.  This is really encouraging to me because she believes in the importance of rigorous research as the foundation of any program.

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September 16, 2009

Cyberbullying is the Future of School Violence

by @ 9:11 am. Filed under law enforcement, prevention, response, school

I was in Colorado Springs earlier this week meeting with the Futures Working Group, which is a consortium of folks interested in exploring the future of law enforcement.  The group is an eclectic mix of law enforcement administrators, military intelligence officers, federal agents, and academics established through a memorandum of understanding between the Federal Bureau of Investigation and Police Futurists International.

I will be beginning a visiting scholar position in the Behavioral Science Unit of the FBI starting in October and briefed the group on my research agenda and goals for my year in the FBI.  What I want to do is better understand the role and responsibilities of law enforcement in cyberbullying incidents.  I am planning to survey law enforcement officers (especially those affiliated with schools, e.g., SROs and Liaison Officers) to learn about “best practices” in dealing with online harassment.  Based on my conversations with officers over the past couple of years, I believe there is much confusion over what they can and should be doing to prevent and respond to cyberbullying.  Clearly, online harassment represents a major issue with respect to the future of school violence and one in which law enforcement officers want guidance.

The ideas were well received by the group and I look forward to working with them over the next year to explore these issues.  I’ll be sure to post updates here about the progress of the project.

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September 11, 2009

Cyberbullying and Asperger’s Syndrome, and how to help victimized Aspie youth

by @ 12:58 pm. Filed under asperger's, autism, prevention, private school, public school, response, school, teens

I’ve recently discussed the susceptibility of youth with Asperger’s Syndrome (AS) to be cyberbullied, outlining a number of reasons that contribute to such victimization.  When it comes to suggestions as to how we can help these kids, a few things stand out in my mind.

First, it is really important to try to understand exactly what is wrong - why the Aspie is being bullied, and how it makes him or her feel.  We also need to realize that what may seem normal to us - in terms of social interaction - is not normal to AS kids.  We have to venture into their definition of “normalcy” to fully empathize with how they are struggling.  The traditional ways that we help non-AS youth may not bear much fruit when working with AS youth, just like it is useless to implement multicolored lights on an instrument panel when the operator is color-blind.  Aspies receive social signals but cannot decode their meaning with any beneficial level of reliability.  They have what could be considered subjective blindness, and it is not a fault of theirs - it is simply how they are.

Personally speaking, I have found that Aspies tend not to ask for help, not because they prefer isolation or independence, but because it does not naturally occur to them that another person will have a different perspective, different experience/knowledge, and thus might find a different or better solution.  Encourage them to tell you how they are feeling, even though they may not respond.  If they can’t answer directly, perhaps they will share their thoughts on how the same instance of cyberbullying might make another person feel.  That might clue you in to the emotions they are wrestling with.

When you are trying to share advice or suggestions of prevention and response, repeat your message often for reinforcement and heavily use logical explanations.  It may be wise to create and use simple flowcharts to depict human behavior.  These can show actions, the way in which the actions affect others, and the way in which others’ responses then affect the subject, to aid their decision-making processes.  For example, “if I do X, it will cause effect Y on other people, which will cause them to respond to me with Z”.

Finally, when working with Aspie cyberbullying victims, it may be useful to jointly analyze stories, characters, plots and motivation in fiction, to point out tropes and story cues, and to figure out why characters act as they do.  Also, try using comic books or comic strips - which often convey some of the story through characters’ emotion-laden expressions, but in simplified “cartooned” art that is easier to comprehend.  Comic strips with humor that relate to real life situations are especially good; they teach typical motivations, reading faces, understanding humor, decision-making, and coping/response mechanisms all at once.

Let us know of your successes and failures.  We are especially interested in this population of vulnerable youth, and want to all we can to help.

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September 1, 2009

Lori Drew Officially Acquitted

by @ 7:53 pm. Filed under law, megan meier, myspace, response, suicide, teens

Well, it’s official.  On Sunday, U.S. District Judge George Wu acquitted Lori Drew of all federal criminal charges for her involvement in the suicide of 13-year-old Megan Meier.  As you may recall, back in November a jury initially found Drew guilty of three misdemeanor charges of illegally accessing a protected computer (in essence, she was found guilty of violating MySpace.com’s Terms of Service). About two months ago, Judge Wu alluded to the fact that the case would be dismissed. Now it is official.

We have discussed this issue at length on this blog, acknowledging the various issues at play. Without question, what Lori Drew did was wrong. The question always has been, though, were those behaviors criminal? At the time, there really wasn’t any clear criminal statute that Drew had violated (that has since changed with several states and cities recently passing “cyberbullying laws”). The local prosecutor refused to pursue the case but a federal prosecutor in Los Angeles ultimately filed charges in federal court. It was those charges that have now been thrown out.

So what can we learn from this experience? First, it is important for federal, state, and local officials to clearly articulate legislation that unambiguously addresses the undesirable behaviors. This can be tricky given the constantly-changing nature of technology deviance. That said, any legislation should be grounded in what we know about youth and interpersonal aggression. Second, it is essential that parents, educators, and teens themselves work to prevent cyberbullying from occurring in the first place so that tragic incidents like this do not repeat themselves. Teens need to be empowered to shrug off minor forms of cyberbullying and to consult with an adult when the behaviors become too much to handle. Witnesses need to stand up for targets of cyberbullying by reporting what they see to teachers or parents so that the behaviors do not escalate. Everyone needs to recognize their role in cyberbullying prevention and response. If you don’t know what your role is, find out. You have a responsibility to take action. More on this in future postings…

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