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On March 3rd, I will be presenting at the National Conference on Youth Cybersafety in Dallas.  I’ll be speaking about Cyberbullying Prevention and Response, and there are a number of really bright and seasoned experts covering a variety of other topics at this event.  Adolescent brain development, legal issues, sexting prevention, social media use among youth-serving professionals, online reputations, school-based walled-garden social networking approaches, and student-led initiatives will all be addressed and discussed in detail.  If you are in the area, I encourage you to come out and meet me there!  You can learn more about the conference here www.youthcybersafety.com.

New Jersey’s updated bullying law took effect today amid controversy and confusion.  The New York Times recently reported on the law and I have received numerous calls from folks interested in my take on certain provisions.  Bullying and cyberbullying legislation has been the topic of much discussion on this blog, and regular readers know that we see a place for evidence-based, fiscally supported state legislation that helps clarify school responsibilities and provides them with the tools to better manage bullying and cyberbullying incidents.  We haven’t seen the perfect law yet, and New Jersey’s iteration is not it either.

New Jersey’s law seems to focus much attention on accountability – not on holding the bully accountable, but making sure school officials take certain actions expeditiously.  There are a series of requirements in the law that designate a very tight timeline for school actions:

• Principal must investigate incidents within one school day of witnessing or receiving a report of bullying
• Investigation must be completed within ten school days
• Results of the investigation must be sent to superintendent within two school days of completion
• Results must be reported to the board of education at the next scheduled meeting
• Parents need to be informed of investigation within five school days of board notification
• Parents may request a hearing of the board, which must be held within 10 days

The impetus for providing a detailed paper-trail and strict timeline for dealing with each incident likely comes from parents or student targets who feel as though their reports of harassment have been ignored, but holding schools to such a firm schedule will prove challenging.  And depending on how each school interprets the definition of “bullying,” staff could quickly become mired in a bureaucracy and be forced to spend more time on paperwork than actually problem solving.

In fact, an interesting aspect of the language in this law is that it explicitly includes single incidents which traditionally would not have been considered bullying:  “‘Harassment, intimidation or bullying’ means any gesture, any written, verbal or physical act, or any electronic communication, whether it be a single incident or a series of incidents…”  Clearly it is important to address all forms of harassment, even one-time incidents, no matter how minor, but to require schools to formally document every single case could easily overwhelm them with paperwork.

The law follows the pattern of other recent state legislation (see our analysis of New Hampshire’s law) in adding language that incorporates off-campus behaviors that substantially disrupt the learning environment at school.  This seems to be one of the most controversial aspects of the law even though nothing has really changed with this.  For decades the standard has been that any behavior, whether on campus or off, that substantially or materially disrupts the learning environment at school is subject to the school’s authority.  This was originally articulated in Tinker v. Des Moines in 1969 and several subsequent Supreme Court cases have applied this precedent to numerous incidents where schools disciplined students for off-campus speech or behavior.  States have simply tried to codify this so that the standard is more widely understood.  This law does not require teachers to police the Internet, but it does insist that they respond when reports of cyberbullying that are disruptive to students at school are made.  Since most schools are already doing that, the only significant change is the amount of documentation that is required within a very short period of time.

In general, much of the provisions in the law are actually positive, and again most schools are already doing many of the elements included.  The major problem is that no money has been allocated to pull any of this together.  For example, each school needs to designate an “anti-bullying specialist” and each district needs to name a “bullying coordinator” (contact information for these folks must be listed on the school’s web page).  Since no resources have been provided to schools to hire actual specialists, these duties will no doubt fall on staff who may or may not have expertise in bullying prevention and response.  Moreover, schools are now required to provide training to staff and volunteers, but information is lacking regarding evidence-based training programs or curricular enhancements.  Therefore, many schools will be forced to create an ad-hoc program or pay for someone to provide programming that might not be effective or informed by research. These mandates are coming at time when schools in New Jersey and across the United States are laying off teachers and essential support staff left and right.  If New Jersey and other states really wanted to send a strong message that bullying prevention and response is a priority, then they would provide resources for schools to implement these policies and practices effectively.   Until then, the new law is only a bunch of words on paper.  Complete details of the law are available here.

Now is the time to start thinking about what *you* are going to do to educate your students about cyberbullying, digital citizenship, online responsibility, and overall safety. A key to any educational effort is consistent reinforcement of the messages you want students to incorporate into their daily lives. Convening an all-school assembly on these topics once each schoolyear is not sufficient. But bringing up online issues even for just a few minutes regularly (daily!) can be very effective. No matter what your area of teaching expertise is, you can talk about digital citizenship. When it comes to educating your students about online issues, there is no need to reinvent the wheel. There are tons of great resources freely available on the web. You already know about our site, but in case you haven’t explored it fully, below are just a couple of examples of activities you can incorporate into your classes.

Cyberbullying Word Find. You can start a discussion about cyberbullying with a fun activity that introduces important terms and concepts to your students. After all of the words are found you can talk about what they mean and how to avoid problems. Or you could separate the word list from the sheet and announce them one at a time and briefly discuss them as they are found! One school we talked to laminated our Word Find (and our Crossword Puzzle and Word Scramble) and used them over and over in different upper elementary classes and the class that solved them the quickest one a pizza party!

Quizzes. We have three short online quizzes that you can use to assess your student’s knowledge about cyberbullying: The Facts about Cyberbullying; Dealing with Cyberbullying; and Addressing Cyberbullying. You can work through these in a computer lab or if personal devices are allowed in your school, you can direct your students to the site to complete the quizzes on their phone, tablet, or laptop. If those aren’t options, you can always print off the quiz and distribute it the old fashioned way! You can have students work in teams and give extra credit for those who get them all correct. After they are done with our quizzes, have each student (or team of students) search reputable sites online to come up with their own questions and answers!

Ideas to Get Teens Involved. In our presentations we talk a lot about how it takes a coordinated and comprehensive community effort to prevent and respond to cyberbullying. Parents, educators, law enforcement officers, faith leaders, and other community partners all have an essential role to play. But so do the teens themselves. There are a lot of great things youth can do to educate their community about cyberbullying – while learning a thing or two themselves. When working with small groups of teens I often ask teams of 4 or 5 students to come up with 2 creative ideas that they could do to educate their school and community about cyberbullying. One idea needs to be something that they *will do* within the next month and the other idea can be something that they would do if resources were unlimited. They always come up with some amazing ideas! One senior once told me that if money were no option he would get the whole school to go skydiving over the community with parachutes that said “Say No to Cyberbullying” on them. Great idea! What ideas do your students have? Get them involved and invested in creating and maintaining a bully-free culture in your school.

Pause Before You Post. Sameer and I partnered with Jostens to create “A Student’s Guide to Personal Publishing” that summarizes the issues that students need to keep in mind when posting information to the World Wide Web. You can use this guide to start a discussion with your students about some of the problems they see when looking at friends’ profiles. You can also take a few minutes to find some examples from the media where teens from your state or celebrities have gotten into some hot water because of what they have posted on the Internet. Taking the time to pause before you post anything online is always wise. If your school orders class rings or yearbooks from Jostens, ask your local representative about a complete “Pause Package” that includes a DVD, buttons, and other instructional materials.

These are just a few examples of how you can use our resources in your efforts to educate your students or children about cyberbullying and related issues. Please do explore the other resources we have for teens, educators, and parents. And let us know how you are using these and what is working! If you have any suggestions for new resources, drop us a note – we’d love to hear from you! We will share some additional suggestions in upcoming blog posts. There are a number of other great sites out there that have resources that we will highlight, so stay tuned! If you know of any, please let us know so we can spread the word. Also, if you are an educator thinking about teaching a whole class on cyberbullying or digital citizenship (at any level), stay tuned for a forthcoming blog post about what we and others we know have done that works.

This is a common question I receive from many parents: “At what age should I give my child a cell phone or allow them to be on Facebook?” Of course this is not an easy question to answer since every child is different and parents themselves are probably in the best position to determine the most appropriate age. That said, I usually advise parents to think about allowing access to certain devices or web environments a little bit earlier than they might think is the right time. The issue really is that parents need to be the ones who introduce the technology to the child, not the youth’s peers. If parents wait too long or try to convince themselves that their child has no interest in Facebook, then odds are good that the child will learn about the site from a friend and set up a profile without the parent’s knowledge.

I recently spoke to a teacher who is a parent of a 5th grader who asked my opinion about whether her son should be on Facebook. I told her that it probably wasn’t a good idea. It is a violation of Facebook’s terms of use, and agree with them or not, parents shouldn’t encourage their children to break the rules. Thankfully there are many other emerging sites that are designed exclusively for tweens, such as togetherville, which interfaces with Facebook. Admittedly, it is difficult to get younger social networkers excited about these alternatives since “all of their friends are already on Facebook.”

And some data suggests that they are right: Consumer Reports recently reported that as many as 13% of Facebook’s American users are under the age of 13 (about 7.5 million kids). And half or more of the students I speak to Facebook hasn’t completely ignored their rules, however, as they reportedly remove tens of thousands of under-aged youth every day. Of course if a user lies about his or her age when setting up the profile, it is very difficult for Facebook to know whether someone is underage so they rely on reports of violators.

This leads to another question I get: “If I see a person on Facebook who I know to be under 13, should I report the user?” This too is a complicated question. My response used to automatically be “yes.” If they are violating the rules, they should not be on the site. I have tempered my response a bit in recent months, informed by insights from colleagues, educators, and Internet safety experts. In general, whether or not to report an under-aged user depends on whether you have a concern about them being on the site—based on what you know about the user and/or what you see on his or her profile. If you are worried that their activities on Facebook could lead to significant social, educational, physical, or other problems, then you have an obligation to report (to the site or the youth’s parents, or both). If you see a 12-year-old whom you know well who is on the site and they have their privacy settings adjusted so that all of their information is protected to the maximum extent possible, perhaps it isn’t necessary to report the user. You still might want to take the person aside and talk about some of the concerns you have (posting too much personal or identifiable information, meeting someone in real life who they only know online, including gossiping or harassing content, etc.) to encourage him or her to continue making good decisions about their online activities. As Larry Magid, tech journalist and internet safety advocate points out, changing the rules to allow younger users on Facebook would create opportunities for the site to incorporate protections that just aren’t in place when kids lie about their age. This is certainly a perspective that should be considered.

Overall, parents should provide gradual and guided access to technology. Maybe, for example, you give your son a cell phone at age 10, but to start the only persons he can call are mom and dad. After a couple of months if he demonstrates appropriate behaviors you can add selected others. Then add texting. Show him the cell phone bill every month so he knows his contribution to the family expenses. Stress that the phone is a privilege that can be taken away with misuse. If he makes a mistake, take a step back. If he is texting at the dinner table, explain to him why this is unacceptable. If he is talking to friends all hours of the night, confiscate the phone for a while. I suspect that if more parents were actively involved in encouraging the responsible use of technology, even at a relatively young age, there would be fewer and less serious problems later in their adolescent lives.

Passwords are necessary to access personal accounts on a computer network. They serve as “authentication” devices and uniquely identify someone as being who they claim to be. Of course, correct authentication prevents others from accessing or altering your personal data. In our current Information Age, passwords are a part of everyday life. However, some users inadvertently make themselves vulnerable to cyberbullying by exposing or carelessly distributing their password. Many youth simply don’t see the risk in telling others their password. In our school assemblies to students, we ask how many of them know their best friend’s computer password, and (perhaps not surprisingly) a majority of the hands are raised. To be honest, this is very alarming to us. Even if youth are responsible enough not to distribute their passwords deliberately, they might inadvertently expose them to others. Many users leave their passwords on a sticky note next to their computers (in case they forget it!). Someone who visits may see it and remember it for later use.

Why is it important to keep passwords secret? An example will help to illustrate the potential problems. A teenage boy might select a Facebook password that is very difficult to guess, but because it is so difficult, might write it down on a small slip of paper taped underneath his keyboard. When his best friend comes over for a visit, the keyboard might accidentally be dropped—revealing the taped paper and, consequently, the password. If that friendship goes sour, the password could be used by the (ex-) best friend to access the account and then upload humiliating content for everyone to read or see.

Even if adolescents are extremely careful in never writing down their passwords or disclosing them to others, a password might still be discovered through other means. For example, some Internet content providers have “password hint questions,” which allow users to retrieve forgotten passwords to online accounts by responding correctly to the questions presented. If the response is successful, an e-mail is sent to the address associated with the account. Within this e-mail, the current password or a new password is given. One of these password hint questions might be “What is my pet’s name?” If someone knows your pet’s name and you’ve used it as a password hint, an e-mail with password information would be sent to the relevant e-mail account. If a person knows how to access that e-mail account, access to other Internet accounts may be possible. Through this procedure, a person can change the passwords of all of your other online accounts simply by having access to your e-mail and knowing a few facts about you.

Finally, some people use the same password for multiple purposes—school and personal e-mail, Facebook, instant message and chat programs, eBay, PayPal, and many other accounts online. As such, finding out the password to one account can lead to simple access to other accounts. While we are considering cyberbullying in this text, there are obvious risks associated with identity theft when someone commandeers another person’s password. Below is a list of some of our recommendations that everyone —children and adults alike— should follow when creating passwords for Web- and software-based accounts.

Recommendations for Creating a Unique Password
• Use passwords with at least seven characters
• Make a mixture of UPPER and lower case letters, numbers, and non-alphabetic characters
• Use first letters of an uncommon sentence, song, poem, quote, etc.
• Use word fragments not found in the dictionary (mihtaupyn)
• Use short words separated by characters (dog%door; candy$trip)
• Transliteration: like “vanity license plates” (e.g., “Elite One” becomes “E1te0nE”)
• Lines from a childhood verse or popular song (“Baby you’re a firework, Come on let your colors burst” becomes ByafColycb)
• Phrases from movies (“May the Force be with you” becomes MtFbwu)
• Expressions inspired by the name of a city (“Big lights will inspire you, let’s hear it for New York” becomes BLwiylhifNY)
• Interweave characters in two words: (“Play Date” becomes PateDlay)

Are there any other safe password practices that you follow and recommend to others that have worked particularly well? Please let us know.